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Privacy Policy

Effective Date: October 12, 2025

1. Introduction

Leg Up Rx, a DBA of Leg Up Recovery Franchising LLC ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information when you access or use the Leg Up Rx website and related digital services ("the Service").

By using the Service, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

2. Information We Collect

Personal Information:

We may collect personal information that you voluntarily provide, such as your name, email address, phone number, medical or health information you share through intake forms, and any other information you choose to provide when using the Service.

Usage Information:

We may collect technical information about how you interact with the Service, including your IP address, browser type, device information, operating system, referring URLs, and usage patterns (e.g., pages visited, time spent, and actions taken).

3. Use of Information

We use personal information to:

  • Provide and improve the Service;
  • Respond to inquiries and support requests;
  • Facilitate telehealth consultations, prescriptions, and related fulfillment;
  • Communicate with you about your account, services, or promotions; and
  • Comply with legal and regulatory obligations.

We use usage information to:

  • Analyze and improve site performance;
  • Personalize your experience; and
  • Enhance security and prevent fraud.

4. Disclosure of Information

Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating the Service (e.g., technology, marketing, pharmacy, or fulfillment partners). These providers are obligated to protect your information and use it only as directed by us.

Legal Requirements:

We may disclose your information if required by law or in response to valid legal requests such as subpoenas, court orders, or government investigations.

Business Transfers:

If we merge with or are acquired by another company, your personal information may be transferred as part of that transaction.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security.

6. Third-Party Links

The Service may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies solely to information collected by Leg Up Rx. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided personal information to us, please contact us so we can delete it.

8. Changes to This Policy

We may update or modify this Privacy Policy at any time without prior notice. Updates will be effective immediately upon posting to the Service, and your continued use constitutes acceptance of the revised Policy.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Leg Up Rx

A DBA of Leg Up Recovery Franchising LLC

100 North Point Center E, Suite 100

Alpharetta, GA 30022

micheline@leguprecovery.com